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BlackBerry® Curve™

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Chris77
Posts: 1
Registered: ‎11-27-2012
My Device: Curve 8520
My Carrier: T Mobile Germany

automatic expensive downloads / connections BB Curve 8520

Hi @ all,

I'm located in Germany and try to explain my problem/those of my girlfriend   with her curve 8520.

In September she added an internatflat  and one month later  the blackberry option to use the messenger and email.  provider is Mobilcom Debitel and the net is T mobile.

Now it came up that her bill increased a lot and the provider can not explain to us. 

 

the internet flat is for 200 MB, afterwards slowlier.

The BB option is for 1 MB, actually the  private email is not much.

 

Now the single connection list shows per day several connections and sometimes at midnight as well   going to

"gprs://blackberry.net"

 

the kilobytes for those connections are between 10 and 1440.

 

Now we disconnected the email account from the phone, but we still have this problem.

 

Can somebody help?

Are there settings to be changed or what?

 

Many thanks

Best regards

Chris

 

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