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New Contributor
jhenelyn
Posts: 3
Registered: ‎12-26-2012
My Device: blackberry 8520
My Carrier: globe

badly needed please help.

i dont have browser configuration  service book entries. how can i enable browser on my blackberry 8520?

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: badly needed please help.

Hi,

 

To resend service books to a BlackBerry smartphone, complete the following steps (BlackBerry Device Software 5.0 and earlier):

 

  1. On the BlackBerry smartphone Home screen, click the Email Settings icon. If running BlackBerry Device Software 4.5 - 5.0, the Email Settings icon may be located in the Setup folder.
  2. If prompted, type the username and password, and then click Log In.
  3. On the main screen, click Help.
  4. Click Send Service Books.
  5. Click OK in the confirmation window.

tanzim                                                                                  
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New Contributor
jhenelyn
Posts: 3
Registered: ‎12-26-2012
My Device: blackberry 8520
My Carrier: globe

Re: badly needed please help.

it doesnt work :smileysad: it says that i must contact service provider. how can i contact it?
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: badly needed please help.


jhenelyn wrote:
it doesnt work :smileysad: it says that i must contact service provider. how can i contact it?

You can contact your mobile service providers customer support number.

tanzim                                                                                  
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Regular Contributor
Shazmin
Posts: 72
Registered: ‎04-16-2012
My Device: Blackberry 9300 3G

Re: badly needed please help.

Hi there!

 

What us your Service Provider? I can help you out if you give me the name of the SP.

 

You even can set it up your phone to work without the service books.

 

 

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New Contributor
jhenelyn
Posts: 3
Registered: ‎12-26-2012
My Device: blackberry 8520
My Carrier: globe

Re: badly needed please help.

i used globe simcard.

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: badly needed please help.


jhenelyn wrote:

i used globe simcard.


Hi jhenelyn

 

Welcome 

 

First be sure that you have correct Service Plan on your account from your Carrier Globe  . As already Tanzim stated you have to call your Carrier " Globe " . As you are unable to resend those Service Book from your device , your Carrier  can also push those Service book  if you give them a call.

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Regular Contributor
Shazmin
Posts: 72
Registered: ‎04-16-2012
My Device: Blackberry 9300 3G

Re: badly needed please help.

I hope you are at Philiphines and Yes as Prince mentined, it really recommended to call your service provider to get the service book settings and even if you already had them in your phone, its better to call the Customer service team and let them know about the requirement. They might need to activate some stuffs from there end manually. 

 

Use the below link to contact them: 

http://business.globe.com.ph/solutions/blackberry

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