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New Member
Posts: 1
Registered: ‎03-18-2011
My Device: Curve 9300

battery help!!!

what does it mean when there is a battery with a red X through it? My bb is plugged in to the charger... 

 

help please 

Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900

Re: battery help!!!

Welcome to the Forums, ljones06!

 

What device do you have and how old is it?

 

I've never experienced this myself, but it kind of sounds like your battery may have outlived its usefulness, and is in need of a replacement.

 

Have you tried removing it and replacing it to see if that helps at all?

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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: battery help!!!

 


ljones06 wrote:

 battery with a red X through it?


 

It simply means that the battery is not yet charged enough for the device to recognize it being there... hence the "no battery" symbol.

 

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.




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New Contributor
Posts: 4
Registered: ‎02-05-2013
My Device: curve 8520

Re: battery help!!!

same thing happnes to me...........tryed soo many times..but this also do not work for me..help

Posts: 88,214
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: battery help!!!


jinalb wrote:

same thing happnes to me...........tryed soo many times..but this also do not work for me..help


What same thing... the red X over the battery, no rebooting?




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