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BlackBerry® Curve™

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New Contributor
abhishekm1992
Posts: 4
Registered: ‎01-18-2013
My Device: bb curve 9220
My Carrier: airtel

battery issue

i bought a curve 9220 jss two months ago ..........now my phone is enough charged and am using the phone over wifi for browsing and in the meanwhile it shows me the battery low even the battery indicator is showing 60 % battery  left but instead of this it closes all radio signals.....nd when i switched off n turn back on it again working fine......this will happen constantly in the interval of 15-20 mins....help me out. 

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Developer
simply_abhik
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: battery issue

Hi abhishekm1992,

 

Welcome to the BB Community...

 

I would suggest u to at first try a battery pull restart, if u haven't tried that yet...pull out the battery when ur BB is ON...then again reinsert ur battery after 10-15 seconds and let ur BB restart...now see, if the issue has been solved or not...

 

NB- do charge ur battery fully b4 trying the battery pull restart.

with regards
simply abhik...
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New Contributor
abhishekm1992
Posts: 4
Registered: ‎01-18-2013
My Device: bb curve 9220
My Carrier: airtel

battery issue

i did  this battery pull........nd also try the full battery charge but these soln cant fix the problem...:smileysad:

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Developer
simply_abhik
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: battery issue

Hi abhishekm1992,

 

If u have any friend with BB, then try his BB's battery in ur BB and see if the problem solves or not...

 

Else, u can visit an authorised BB Service Center and get it checked by professionals...since ur BB is only 2 months old, then it's in warranty period so u need not worry...

with regards
simply abhik...
_______________________________________________________________________________________________
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up... :Yes:
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
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New Contributor
abhishekm1992
Posts: 4
Registered: ‎01-18-2013
My Device: bb curve 9220
My Carrier: airtel

Re: battery issue

ya i shud better go for service centre its slim series niether of my freind hav dis type of curve.....thanq for ur assistance :smileyhappy:

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New Contributor
abhishekm1992
Posts: 4
Registered: ‎01-18-2013
My Device: bb curve 9220
My Carrier: airtel

Re: battery issue

can you please help me out to locate bb service centre in delhi india...

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: battery issue


abhishekm1992 wrote:

can you please help me out to locate bb service centre in delhi india...


Hi abhishekm1992,

 

Check the below link -

 

http://customercarecontacts.com/blackberry-support-service-center-in-delhi/

tanzim                                                                                  
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