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BlackBerry® Curve™

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New Member
Emma110893
Posts: 1
Registered: ‎08-29-2012
My Device: curve 8520

battery

I have had my phone less than a year and the battery isn't working anymore, i order a new one and that isn't working either. I know it is the battery as I have used a friends blackberry battery in my phone to see if it works and it does. please help?

Hall of Famer II
sdgardne
Posts: 48,767
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: battery

Hi and Welcome to the Community!

 

From what you report, I would surmise that you are in the very unlucky position of having your original battery go bad as well as having received a defective one when you purchased your replacement. Unlucky, but not statistically impossible. Hence, your next step, I would think, would be to seek warranty coverage for the replacement you received that is not working.

 

By some means, you need to have a functioning battery...lacking one, the BB simply will not function under any circumstances.

 

Good luck!


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