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New Contributor
vincee08
Posts: 4
Registered: ‎01-05-2013
My Device: bb 9220

bb 9220 app world update

i bought a new bb 9220, when i try to open the bb app world its says i need to update to a newer version.. but when i try to update the bb app world app to a newer version it will stop on 2140 kb/3098kb what can i do about this? any help? is there a correct way or process to update it.. thanks!

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: bb 9220 app world update

Hi vincee08

 

 

Welcome to BlackBerry Support Forums

 

 

If your first attempt to update App World was unsuccessful then please try it again but before that uninstall App

from your device,For that On your homescreen go to Options > Device > Application Management > Delete App World from there.

 

Then perform a Battery Pull Restart like this device Powered On remove the Battery wait for a min. then re-insert it back .After reboot from your BlackBerry browser browse to www.blackberry.com/appworld  and download it again. After installing  perform another Device Restart.

 

Please try it and let us know of your progress.

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New Contributor
vincee08
Posts: 4
Registered: ‎01-05-2013
My Device: bb 9220

Re: bb 9220 app world update

still when im about to donwload the app world it will stop on 2140/3098kb then i will have an error downloading.. even in other apps like face book it will stop downloading..

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: bb 9220 app world update

Hi vincee08

Please clear your device browser data ,for that Open your browse - press the menu key - Options - scroll down to Clear Browsing Data ( mark all fields ) then click on Clear now .Then perform another Battery pull restart after that have a try

If it fails again then please try it over wi-fi ,let us know of your progress .
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New Contributor
vincee08
Posts: 4
Registered: ‎01-05-2013
My Device: bb 9220

Re: bb 9220 app world update

i've tried it again but still it stops 2140/3098kb it says an error.. im having a hard time downloading app world :smileysad: the error says "907 invalid COD TCP RECIEVE TIME OUT"

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: bb 9220 app world update

Hi vincee08

 

 

                     I think you don't have enough download speed, Can you locate and try downloading over wi-fi , Because this file is just within 3 MB and you are contantly getting error while downloading. 

 

So just do a Battery pull restart do try it over wi-fi, it will solve your problem.

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