01-05-2013 10:46 PM
i bought a new bb 9220, when i try to open the bb app world its says i need to update to a newer version.. but when i try to update the bb app world app to a newer version it will stop on 2140 kb/3098kb what can i do about this? any help? is there a correct way or process to update it.. thanks!
01-05-2013 11:55 PM
Welcome to BlackBerry Support Forums
If your first attempt to update App World was unsuccessful then please try it again but before that uninstall App
from your device,For that On your homescreen go to Options > Device > Application Management > Delete App World from there.
Then perform a Battery Pull Restart like this device Powered On remove the Battery wait for a min. then re-insert it back .After reboot from your BlackBerry browser browse to www.blackberry.com/appworld and download it again. After installing perform another Device Restart.
Please try it and let us know of your progress.
01-06-2013 09:57 PM
01-08-2013 02:49 AM
I think you don't have enough download speed, Can you locate and try downloading over wi-fi , Because this file is just within 3 MB and you are contantly getting error while downloading.
So just do a Battery pull restart do try it over wi-fi, it will solve your problem.