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New Contributor
Posts: 4
Registered: ‎10-24-2012
My Device: curve 9320
My Carrier: three

bb id won't unblock

Hi, please can you help I've managed to block my id. I've been online and renewed my password but it still won't work could I delete it and start again somehow?

hopefully waiting

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb id won't unblock

Please read this: Article ID: KB26361 How to change or reset a BlackBerry ID password

If your BlackBerryID is locked, For information on the BlackBerry ID lockout behavior, see KB24157.




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New Contributor
Posts: 4
Registered: ‎10-24-2012
My Device: curve 9320
My Carrier: three

Re: bb id won't unblock

Hi, thanks I have reset the password several times but it just won't let me in. Aaargggghhhh

Please someone help

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb id won't unblock

I think someone is trying to help you. Would you prefer someone else? Smiley Wink




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 4
Registered: ‎10-24-2012
My Device: curve 9320
My Carrier: three

Re: bb id won't unblock

No not at all and I do hope I've not offended, just still cant log onto my bb id so all help appreciated. Smiley Embarassed

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb id won't unblock

It's time for you to call your mobile provider for assistance since you've done all required to reset the ID. 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎10-24-2012
My Device: curve 9320
My Carrier: three

Re: bb id won't unblock

ok will give them a try thanks