07-29-2013 05:08 PM
okay, i used the AppLoader program to try and see if that would help, and three out of three times it came up with an error when it was trying to do something with JVM, i gave up with that tryed to reboot the phone again to see if anything had worked, and all i got was that message i put previously
07-29-2013 05:13 PM
07-29-2013 05:25 PM
07-29-2013 05:28 PM - edited 07-29-2013 05:29 PM
which would you suggest is a more useful link?
Well, first I'd recommend you do what I advised way back up in post 8...be sure you have, installed to your PC, both the latest Desktop Software as well as the BB OS package that you desire to install to your BB. I no longer know what you have done and not done from all that I've already said, so I must repeat myself and hope that you will not again go off to a direction that is totally different, yet leave me thinking you are following along with the advice I am giving.
Then, I'd say try KB10144 now that you have the 507. I realize you earlier said that you'd tried that, but what I did not know then was that you were not following my guidance, so we basically have to start over now (If you choose to follow along, that is...).
07-29-2013 05:30 PM
i stand corrected i was not using the AppLoader program at all i was doing your exact words on your second "trick", however was not aware that the battery had to be inserted before the install was selected, i am sorry, im only 16 and new to BlackBerry sorry.
Uggg...ok...more changes to the information. I'm feeling like I'm going to get whiplash...
Anyway...start over, go slow, read everything, go slow, read everything again, go slow, go slow, go slow (have I said "go slow" and "read everything" enough?).
07-29-2013 05:34 PM
i currently have a green loading bar, in a program that goes by the title of "Updating Blackberry device Software" i assume this is okay, however its near the end and i need to know whether to cancel it?
07-29-2013 05:35 PM - edited 07-29-2013 05:35 PM
Don't cancel it. From that description, this is good. Let it finish completely. Be patient.
07-29-2013 05:40 PM