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BlackBerry® Curve™

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New Contributor
Posts: 6
Registered: ‎12-19-2012
My Device: Curve 8520
My Carrier: Vodafone UK

bbm chat history wont save to media card?

Hey! Ive been having troubles recently with my blackberry curve 8520, i recently upgraded to blackberry messanger 7, and since ive done that i havent been able to view my chat history on bbm via media card, and when i change to device, it only saves half of every conversation. Im wondering is there any way i can solve this problem? Ive tried saving it back to media card, but all it says on every chat is *Empty*

 

any suggestions?

 

Thanks.

 

Matt.

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: bbm chat history wont save to media card?

Hello Matt,

 

Thank you for your question regarding BBM conversation history.

 

Are the partial conversations you are seeing from conversations that were created previous to the upgrade? Does this occur with new conversations?

 

 


-FB


 


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