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BlackBerry® Curve™

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New Member
mattycoolBCFC
Posts: 2
Registered: ‎07-01-2012
My Device: 9300 Curve
My Carrier: mattycoolBCFC
Accepted Solution

bbm isn't working

Hi, I have had bbm for over a month and have paid the £5 to get it. It's all working well but yesterday some of my friends were bc a message 'From BlackBerry' about dp freezing and everything. I have done what they said but my dp has completely frozen and I have tried to change it to what it was, to another picture but they aren't working? Please help
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: bbm isn't working

Hey mattycoolBCFC,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

This broadcast message is a hoax and I would disregard the message.  Are you still having trouble with your BBM™ avatars?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Member
mattycoolBCFC
Posts: 2
Registered: ‎07-01-2012
My Device: 9300 Curve
My Carrier: mattycoolBCFC

Re: bbm isn't working

Hi

Thanks for letting me know I thought it was because my bbm is working like normal now. I took the battery out and back in and now all the problems have been solved.

Thanks again
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New Member
SmartiePants
Posts: 1
Registered: ‎11-16-2012
My Device: Curve 8520
My Carrier: virgin media

Re: bbm isn't working

Please help me people my bbm isnt working i have to take the battery out hour so i keep getting messages but if i dont do that them my bbm wont recive messages orupdates and i need to fix this asap im getting a new bb but until then i need this fixed
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New Member
giuseppev
Posts: 1
Registered: ‎03-27-2013
My Device: blackberry bold 9930
My Carrier: t mobile

Re: bbm isn't working

I have a blackberry bold 9930. My bbm is not working i tried sending messages but a red x appears and i can't receive any messages . The update bars also disappeared. I took the battery out but it still the same what can i do?

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