BlackBerry® Curve™

[ritikakishore]

i am having this trouble since last three days! my EDGE shows in captials but bbm is not working and i cant access the app store too. airtel is the service provider, they are having no answers, they made me change sim card to a new one. 

PLEASE HELP.

[amitganpule]

hi,

i am having the same problem with airtel since three days. No solution provided as yet. Did you get a solution?

Thanks.

Amit

[ruchibhadra]

Me too facing the same problem from yesterday. im using BB curve 8520 n my service provider is airtel. Did u guys got any solutions regarding it. plz help.

[sdgardne]

Hi and Welcome to the Community!!

I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):

1) Register HRT

• KB00510 How to register a BlackBerry smartphone with the wireless network

2) Resend Service Books

• KB02830 Send the service books for the BlackBerry Internet Service

3) Batt Pull Reboot

• Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Hopefully that will get things going again for you! If not, then you should ring up your mobile service provider for formal support.