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BlackBerry® Curve™

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New Member
Posts: 2
Registered: ‎04-03-2012
My Device: 9380

bbm not working when using wi-fi only

i bought the 9380 and it was form Rogers but now its unlocked since I bought it overtime I turn off the radio and leave only the wi-fi the bbm doesn't work. i don't know why is that and with other blackberrys that a had it worked perfectly. can someone help me with that

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook

Re: bbm not working when using wi-fi only

Hello !

 

Do you have BIS plan?

New Member
Posts: 2
Registered: ‎04-03-2012
My Device: 9380

Re: bbm not working when using wi-fi only

What is BIS plan?
Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook

Re: bbm not working when using wi-fi only

Hello !

 

It is BlackBerry Internet Service (BIS) Plan, which you need to check with your service provider.

 

You can also check by viewing "EDGE" symbol on the homescreen if activated.

 

Contact your service provider for it.

New Member
Posts: 1
Registered: ‎11-17-2012
My Device: curve 9360

Re: bbm not working when using wi-fi only

I just got my blackberry on tuesday and my bbm won't work when using the wi fi and I don't where to use a data plan