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BlackBerry® Curve™

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New Member
oriannagranati
Posts: 2
Registered: ‎04-03-2012
My Device: 9380
My Carrier: rogers

bbm not working when using wi-fi only

i bought the 9380 and it was form Rogers but now its unlocked since I bought it overtime I turn off the radio and leave only the wi-fi the bbm doesn't work. i don't know why is that and with other blackberrys that a had it worked perfectly. can someone help me with that

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Forums Advisor I
hApS143
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: bbm not working when using wi-fi only

Hello !

 

Do you have BIS plan?

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New Member
oriannagranati
Posts: 2
Registered: ‎04-03-2012
My Device: 9380
My Carrier: rogers

Re: bbm not working when using wi-fi only

What is BIS plan?
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Forums Advisor I
hApS143
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: bbm not working when using wi-fi only

Hello !

 

It is BlackBerry Internet Service (BIS) Plan, which you need to check with your service provider.

 

You can also check by viewing "EDGE" symbol on the homescreen if activated.

 

Contact your service provider for it.

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New Member
luciecarrick
Posts: 1
Registered: ‎11-17-2012
My Device: curve 9360
My Carrier: lucie

Re: bbm not working when using wi-fi only

I just got my blackberry on tuesday and my bbm won't work when using the wi fi and I don't where to use a data plan
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