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BlackBerry® Curve™

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New Contributor
kmja13
Posts: 2
Registered: ‎10-10-2011
My Device: Curve 8530

blacberry curve wont unlock

my phone was working fine, it froze and then i took the battery out and out it back in and it wont let me unlock it. i press the trackpad and it goes ot options, unlock, emergency call, etc, but wont let me scroll down or select anything. i have taken the battery out 3 times now and it still wont work. the phone wont even light up if i press any other key but the led light still blinks. i dont understand, whats wrong?

New Contributor
SaraDS
Posts: 2
Registered: ‎11-03-2011
My Device: Curve 8900

Re: blacberry curve wont unlock

Mine too!!! So annoyed.

 

My providers call centrre (useless idiots :No:) said that it needs a software upgrade.... so going to try that, not sure if i can do that with it not being able to unlock tho! 

 

Good luck and let me knwo if you find a solution. 

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: blacberry curve wont unlock

Check the below KB article on how to update device OS -

 

KB11320  How to perform a clean reload of the BlackBerry Device Software for Windows

tanzim                                                                                  
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New Contributor
SaraDS
Posts: 2
Registered: ‎11-03-2011
My Device: Curve 8900

Re: blacberry curve wont unlock

Followed all the instructions, and still my BB is locked :Censored:...... what now? Maybe go to iPhone? 

New Contributor
mattyhambley
Posts: 6
Registered: ‎12-19-2012
My Device: Curve 8520

Re: blacberry curve wont unlock

I agree, getting no help at all of any of this, its really annying too because i loved my blackberry when it decided to unlock for me, and now this...