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New Member
HannahBarbra
Posts: 1
Registered: ‎09-13-2011
My Device: Curve 8520
My Carrier: o2

blackberry 8520 reload software 552 PLEASE HELP ME!!!!!

Yesturday afternoon, I rebooted my device. A white screen appeared and it says reload software 552, i have looked all over the internet downloaded jl_cmder but it doesnt work. It wont evan connect to the blackberry desktop via USB. Please can some one help me, i am not bothered about losing all my stuff from my phone, i just want it to workkk!!! ARGHHH

Thank You.

Hannah!!

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JSanders
Posts: 84,402
Likes: 22,903
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry 8520 reload software 552 PLEASE HELP ME!!!!!

You'll very likely lose all your personal data if you don't have a previous backup.

 

Do this:

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.




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New Member
white_emo05
Posts: 1
Registered: ‎11-20-2012
My Device: Blackberry Curve 8520
My Carrier: Globe Telecom

Re: blackberry 8520 reload software 552 PLEASE HELP ME!!!!!

@JSanders this doesnt work either...no luck at all:Oops:

 
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JSanders
Posts: 84,402
Likes: 22,903
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry 8520 reload software 552 PLEASE HELP ME!!!!!


white_emo05 wrote:

@JSanders this doesnt work either...no luck at all:Oops:

 

Ah sorry, it's a known resolution.

 

You didn't say what didn't work, or where you encountered an error or where you might have failed to follow the instructions?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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