08-30-2012 03:53 AM
when i am busy on the phone it shows a small black clock to show it it busy & freezes for a few seconds & when it does that the battery is draining fast & when my battery is on 50% it shows shuttingdown bettery drained.
i have tried resetting the phone by taking out the battery but it still does the same thing!!!
how can i fix this?
08-30-2012 04:13 AM
Welcome to the Community
That square clock appear when something is running in the background or because of insufficient memory that may be because to much installed application ,also check your map application.
Please press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
If problem remains even after a battery pull restart than please follow the Knowledge base :
KB10307 : The hourglass or clock symbol spins continuously on BlackBerry smartphone.
Try it and let us know
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