blackberry ID problem!!!

CiaraBlue · ‎01-20-2013

i updated my blackberry messenger, then i needed to log in in order to enter it. it said i should use the account associated with my smartphone.. however when i click the menu key on the homescreen and enter "options", there is no option for account settings... i cannot change my blackberry id associated with my phone. please help

Bifocals · ‎07-23-2008

Hi and welcome to the forums!

Try the steps listed in the link below.

Thanks.

Bifocals

KB26361 How to change or reset a BlackBerry ID password

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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

CiaraBlue · ‎01-20-2013

that didnt answer my question?

i have an account... i need to be able to use it on my phone... it has an old one that doesnt work... and the menu>options doesnt work as i do not have account information listed

jamead1981 · ‎10-10-2010

So you do not have a blackberry Id associated with your phone (you use blackberry Id to log into app world?)

Welcome!

BlackBerry® Curve™

blackberry ID problem!!!

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Re: blackberry ID problem!!!

Re: blackberry ID problem!!!