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New Member
CiaraBlue
Posts: 2
Registered: ‎01-20-2013
My Device: Curve 8310
My Carrier: Vodacom

blackberry ID problem!!!

i updated my blackberry messenger, then i needed to log in in order to enter it. it said i should use the account associated with my smartphone.. however when i click the menu key on the homescreen and enter "options", there is no option for account settings... i cannot change my blackberry id associated with my phone. please help

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: blackberry ID problem!!!

Hi and welcome to the forums!

 

Try the steps listed in the link below.

Thanks.

 

Bifocals


 

KB26361 How to change or reset a BlackBerry ID password

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Member
CiaraBlue
Posts: 2
Registered: ‎01-20-2013
My Device: Curve 8310
My Carrier: Vodacom

Re: blackberry ID problem!!!

that didnt answer my question? 

i have an account... i need to be able to use it on my phone... it has an old one that doesnt work... and the menu>options doesnt work as i do not have account information listed

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: blackberry ID problem!!!

So you do not have a blackberry Id associated with your phone (you use blackberry Id to log into app world?)

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