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New Contributor
nuraanfc
Posts: 2
Registered: ‎02-22-2012
My Device: blackberry curve 8520
My Carrier: vodacom

blackberry ID update

I can't update my BB ID for app world access. I keep getting an error msg. I've tried abt 20 times. 1 time it seemed to work but when it got to 95% it gave an error msg again. Pls help. I recently downloaded new version of app world
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: blackberry ID update

Hey nuraanfc,

Welcome to the BlackBerry Support Community Forums.

 

I can definitely help you out.  Can you provide the exact error message you're receiving so I can further assist :smileyhappy:

 

I look forward to your reply.


-ViciousFerret


 


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New Contributor
nuraanfc
Posts: 2
Registered: ‎02-22-2012
My Device: blackberry curve 8520
My Carrier: vodacom

Re: blackberry ID update

It doesn't have an error code. There was one but I didn't take it down at first cos I thought it was a temporary problem. I think it was 80043 but I can't b certain. It now just says "an unexpected error has occurred pls try again later"
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: blackberry ID update

Hey muraanfc,

Thanks for the quick reply.

 

This sounds like an 80003 error, follow the steps in this KB article to resolve the issue: http://bbry.lv/zdlIoS

 

Let me know if you have any more questions.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Member
shubhamhendre47
Posts: 1
Registered: ‎05-08-2013
My Device: curve 8900
My Carrier: aircel india

Re: blackberry ID update

I recently downloaded bb app world's new version but it is not working well it always gives an error message with error code 80002 showing message like blackberry id update server unavailable please help me to take error out
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