02-26-2013 12:35 PM
hi, i am trying to login to my blackberry ID on a phone that i bought from a friend. it will not allow me to use my own blackberry ID as a message comes up saying "enter the username associated with this smartphone"
02-26-2013 12:49 PM
Welcome to BlackBerry Support Forums
Have you followed those steps that need to taken after buying or getting a previously owned device ? Go through this Knowledge Base and follow those suggestion . After that it will allow you to add your own BlackBerry ID on that device :
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
Try it and let us know of your progress.