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BlackBerry® Curve™

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kayleighdalby
Posts: 1
Registered: ‎02-26-2013
My Device: blackberry curve 8520

blackberry ID

hi, i am trying to login to my blackberry ID on a phone that i bought from a friend. it will not allow me to use my own blackberry ID as a message comes up saying "enter the username associated with this smartphone"

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: blackberry ID

Hi kayleighdalby

 

Welcome to BlackBerry Support Forums

 

 

                       Have you followed those steps that need to taken after buying or getting a previously owned device ? Go through this Knowledge Base and follow those suggestion . After that it will allow you to add your own BlackBerry ID on that device :

 

KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone

 

Try it and let us know of your progress.

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