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New Contributor
laurenc5852
Posts: 3
Registered: ‎11-07-2012
My Device: blackberry 8520

blackberry app world problem

i have the symbol for a notification from the App world but when i go on it, nothing needs doing to it. ive tried restarting my phone but it doesnt affect it. any idea what i can do?

JSanders
Posts: 86,606
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry app world problem

It could indicate a notification of yesterday's AppWorld upgrade.

 

Try using your browser to go to www.blackberry.com/appworld and upgrade.




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New Contributor
laurenc5852
Posts: 3
Registered: ‎11-07-2012
My Device: blackberry 8520

Re: blackberry app world problem

i re-downloaded it from my phone but the icon is still there

JSanders
Posts: 86,606
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry app world problem

Go to AppWorld > MyWorld.

Press the Menu key > Refresh List.

 

See if you have another app to upgrade or if the notification disappears.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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JSanders
Posts: 86,606
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry app world problem

Lauren, The current workaround appears to be to downgrade your AppWorld client to version 4.0.0.55. This can be done by visiting the following link in your browser.

http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code