04-04-2011 03:32 AM
my blackberry 8520 is still facing problems with the keyboard, it is gettin rather annoyin and i would relli like to get it sorted, some of my keys have stopped working and i do not know why, i hvae tried everythin to try and make them work but nothing is working, i have even taken out the battery while the phone is will ON and it still wont work can somebody help
04-04-2011 04:33 AM
Is there any water damage to your phone???
If it suddenly stopped working then a battery pull device reset should resolve the issue. If the problem still continues then you should try reinstalling or updating your device OS.
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04-04-2011 04:39 AM
no there is no water damage my phone has not been any where near water
i have tried to rest the phone by takin the battery out but how to i do an up thr device os?
04-04-2011 10:19 AM
Try cleaning first.
04-05-2011 04:04 PM
Yuo will only void the warranty. If you dont have warranty, follow the instructions. If you do contact your warranty provider.
04-06-2011 03:18 AM
Firstly, carefully follow the procedure in the link I posted, then let us know the outcome.