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BlackBerry® Curve™

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Contributor
leihra
Posts: 21
Registered: ‎12-03-2012
My Device: blackberry curve 8520 v5.0.0.1036
My Carrier: smart

blackberry curve 8520

why is it that i cant play a video in youtube using my blackberry vurve 8520??? everytime i tried to play a video "AN ERROR HAS OCCURRED ATTEMPTING TO PLAY MEDIA" will be displayed....

PLEASE HELP... i'm starting to get pissed on this device...

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry curve 8520

Hi leihra

 

Welcome to BlackBerry Support Community Forums

 

 

Please read this knowledge Base Article regarding your issue:

 

KB20491 : Unable to view YouTube video files on an Unlocked BlackBerry smartphone.

 

You may need to contact your Carrier regarding APN setting or if you need any additional plan on your account.

 

 

Prince

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Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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Contributor
leihra
Posts: 21
Registered: ‎12-03-2012
My Device: blackberry curve 8520 v5.0.0.1036
My Carrier: smart

Re: blackberry curve 8520

how can i contact my wireless service provider for me to know my correct APN?

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry curve 8520

Hi leihra

 

 

                 You had listed Smart as your Carrier so call them or Contact them to know the correct APN setting .

 

 

 

Prince

__________________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
Contributor
leihra
Posts: 21
Registered: ‎12-03-2012
My Device: blackberry curve 8520 v5.0.0.1036
My Carrier: smart

Re: blackberry curve 8520

thanks

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry curve 8520

Hi leihra

 

 

                 You are welcome... and let us know about your progress.

 

 

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
Contributor
leihra
Posts: 21
Registered: ‎12-03-2012
My Device: blackberry curve 8520 v5.0.0.1036
My Carrier: smart

Re: blackberry curve 8520

is there any other way for me to view videos in youtube???

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JSanders
Posts: 82,495
Likes: 22,613
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry curve 8520

Using your browser, can you type in m.youtube.com ?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Contributor
leihra
Posts: 21
Registered: ‎12-03-2012
My Device: blackberry curve 8520 v5.0.0.1036
My Carrier: smart

Re: blackberry curve 8520

i tried typing m.youtube.com in the browser yet when i entered it, it brought me to google page

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JSanders
Posts: 82,495
Likes: 22,613
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry curve 8520

ah, then you clicked to search for "m.youtube.com" rather than to go directly to it.

 

Try again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.