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BlackBerry® Curve™

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harris1111
Posts: 4
Registered: ‎03-22-2013
My Device: blackberry curve 9300
My Carrier: orange

blackberry messenger (BBM)

i have had bbm for years now but this morning all my messages would not send it came up with a red "x", so i turned my phone off and back on and there was still no joy,left it for abit and it wouldnt work,so i wiped my phone and set everything up again,it downloaded the bbm and when i rebooted it and clicked on the app it wont load. It still comes up with "setting up BBM" and a little clock however it wont move from this screen and has been like this for hours.

 

CAN SOMEONE PLEASE HELP ME?

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: blackberry messenger (BBM)

Hey harris1111,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Can you send me a private message with your PIN number so I can investigate further?

 

Thank you.


-ViciousFerret


 


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