01-09-2014 04:21 AM
Hi, new to the forum but am helping someone can help me - had a z10 which has crashed. prior to the fact I had a blackberry bold. I have lost all my contacts. I also had the app blackberry protect on one of my phones. My problem is that when I go into blackberry protect, I cant remember my password, nor does it seem to want accept my security answer. Please can anyone help me - I am so dumb when it comes to these sort of things.
01-09-2014 10:09 PM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!