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BlackBerry® Curve™

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New Contributor
MisT87
Posts: 2
Registered: ‎09-12-2013
My Device: curve 9320

blackberryID password and recovery password

hi all,I forgot my blackberryid password together with answer for recovery question.I know the to question bt forgot how arranged it. plis help me. Thank you

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Regular Contributor
kumar_krish
Posts: 50
Registered: ‎09-11-2013
My Device: curve 9320

Re: blackberryID password and recovery password

there is no way to recover the bbid...

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: blackberryID password and recovery password


MisT87 wrote:

hi all,I forgot my blackberryid password together with answer for recovery question.I know the to question bt forgot how arranged it. plis help me. Thank you


Hi MisT87

 

Welcome to BlackBerry Support Forums

 

You have to remember either your BBID password or the security question , otherwise you are struck !

You can try calling your Carrier Vodacom to know  if they can help you in resetting your BlackBerry ID password Or login to your email account that you used for BlackBerry ID , search your Inbox and find the original email which was send for BlackBerry ID confirmation , you can delete your BlackBerry ID from there which will allow you to use the same email or username for your BlackBerry ID .

If all above fails then as last option you have to Create a new BlackBerry ID , for help refer to this Knowledge Base Article :

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

 

Please note , while doing so you'll lose access to any of your paid apps that you bought from BlackBerry World.

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