09-12-2013 06:06 AM
hi all,I forgot my blackberryid password together with answer for recovery question.I know the to question bt forgot how arranged it. plis help me. Thank you
Welcome to BlackBerry Support Forums
You have to remember either your BBID password or the security question , otherwise you are struck !
You can try calling your Carrier Vodacom to know if they can help you in resetting your BlackBerry ID password Or login to your email account that you used for BlackBerry ID , search your Inbox and find the original email which was send for BlackBerry ID confirmation , you can delete your BlackBerry ID from there which will allow you to use the same email or username for your BlackBerry ID .
If all above fails then as last option you have to Create a new BlackBerry ID , for help refer to this Knowledge Base Article :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
Please note , while doing so you'll lose access to any of your paid apps that you bought from BlackBerry World.