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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎10-31-2012
My Device: curve 8520
My Carrier: carphone warehouse

broken mouse

i have my blackberry less than a year and the past few weeks my mouse kept jamming , now i cant move the mouse and i cant get to my messages .... Does anyone know how to fix it ? 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: broken mouse

I reocmmend that you take it to a repair shop or your carrier because its a hardware problem with the trackpad.

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: broken mouse

Try this -

When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

If doing above doesn't resolve the issue then you might have to consider replacing the trackpad.

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New Contributor
Posts: 4
Registered: ‎11-07-2012
My Device: Blackberry Curve 8520
My Carrier: Vodafone

Re: broken mouse

That is excatly what has happened to mine!