Hi and Welcome to the Community!
The recommended time in the rice is 3-5 days, without touching it, with the battery out. Anything less and the chances of success are greatly diminished. Applying power to your BB between it getting wet and completing the process further reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
Given what you describe, you may well have toasted it. The only thing to do is to try again, but this time control your patience and wait that entire 5 days without touching it.
Your chances of success are, I think given what you have said, less than 50%.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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sarahp3 wrote:
My provided will send the phone off for repair however advised that all data will be wiped from my phone. Seems all my contacts have been saved to the phone and not my sim. Any suggestions on how to save this info?
The SIM "phone book" is far less robust than the BB Contact List. Example:
- There can only be one phone number on any one SIM phone book record.
- But, the BB Contact List can have one record (e.g., one name) with multiple phone numbers (and much more information).
Hence, the BB cannot use the SIM phone book since it is inherently less robust, and the BB cannot change that as the SIM capabilities are controlled by others (the carriers, mostly).
The thing to have done (before this happened) was to have a regular backup schedule of your BB. There are multiple FREE methods that RIM provides...but no one can force you to actually use them. This old saying may well apply to your situation:
- There are two kinds of computing device users -- those who have lost data, and those who will
Backups, like insurance, are neither a reactive nor an optional activity. If you have previously taken any backups, then you have that data as source for restore. If you have not, then you have now migrated from the latter to the former in that old saying.
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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