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New Member
annk
Posts: 1
Registered: ‎11-20-2012
My Device: Curve 9330

business email on Blackberry Curve 9330

I had both my business and personal email set up on my Curve 9330, then Verizon messed up my account and that deleted both emails.  When I got the account straightened out I could set up my personal gmail address but I can't set up my business address.  Our business addresses go through gmail but have the corporate .com address.  It isn't an enterprise server.  I can't figure out why putting in the email and password won't work

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: business email on Blackberry Curve 9330

Hi annk,

 

Welcome to the Support Community!

Are you receiving an incorrect password error? Are you able to sign into webmail from a computer? If you are able to sign into webmail, please try the following steps to unlock your Gmail® CAPTCHA.

 

  1. Close the email application that is being used to read Gmail account messages.
  2. From the computer where the POP or IMAP logins are failing, visit https://www.google.com/a/yourdomain.com/UnlockCaptcha, where yourdomain.com is the domain name.
  3. In the Username field, type the user name.
  4. In the Password field, type the password.
  5. Click Unlock.
  6. Try integrating the email account again.

Hope this helps.


-FS


 


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