12-21-2008 02:29 PM
ok i got this blackberry 8310 on ebay. the seller didn't say in the listing that it can't send/relply sms neither mms. It probably has some It issues with it. 'Compose SMS' is not on the main screen either. It's giving me a headache. Is there a hope for this phone or there's somebody out there who's willing to help me. PLEASE PLEASE
12-21-2008 02:53 PM
Welcome to the forums.
You may have an IT Policy on the device (meaning it was connected to a corporate BlackBerry server at one time) that is blocking that feature.
To check, click on the Options icon, then Security Options, then General Settings. Scroll down to 'Services'. Do you see *** No services *** or something else?
12-21-2008 03:04 PM
Welcme to the Frums!
What service provider do you have?
Are you BIS or BES?
12-21-2008 03:28 PM
Do you have an SMS plan from TMobile?
Try reregistering your device. Go into Options | Advanced Options | Host Routing table. Select the bold entry, hit the menu button and choose Register Now.
Then reset the device by taking out the battery for 1 minute and replace it. Afterwards the device will reboot in around 1-3 minutes.
12-21-2008 04:38 PM - edited 12-21-2008 04:40 PM
Hit the menu button anyway and choose Register Now. Afterwards see if you get a registration message sent to your device. Reset the device afterwards.
So you have an SMS plan from Tmobile?
12-21-2008 05:56 PM
12-21-2008 07:11 PM
Is it a tmobile BlackBerry? Or a BlackBerry from another carrier?
If you don't have an IT Policy but you have an SMS plan it should be working.