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New Contributor
Posts: 5
Registered: ‎12-20-2008
My Device: Not Specified

can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

ok i  got this blackberry 8310 on ebay. the seller didn't say in the listing that it can't send/relply sms neither mms. It probably has some It issues with it. 'Compose SMS' is not on the main screen either. It's giving me a headache. Is there a hope for this phone or there's somebody out there who's willing to help me. PLEASE PLEASE

Super Contributor
Posts: 388
Registered: ‎04-01-2008
My Device: 9850 Torch
My Carrier: Sprint

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

Welcome to the forums.

 

You may have an IT Policy on the device (meaning it was connected to a corporate BlackBerry server at one time) that is blocking that feature.

 

To check, click on the Options icon, then Security Options, then General Settings.  Scroll down to 'Services'. Do you see *** No services *** or something else?

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Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

WelcSmiley Happyme to the FSmiley Happyrums!

 

What service provider do you have?

 

What Os?

 

Are you BIS or BES?


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
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New Contributor
Posts: 5
Registered: ‎12-20-2008
My Device: Not Specified

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

yeah i can see 'no services' from 'security' option. what do i do next?
New Contributor
Posts: 5
Registered: ‎12-20-2008
My Device: Not Specified

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

hi! i'm with t-mobile uk. i believe it's in BES OS4.2.2 and just tried to update the software via the BB website many times but unseccessful.
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

Do you have an SMS plan from TMobile?

 

Try reregistering your device. Go into Options | Advanced Options | Host Routing table. Select the bold entry, hit the menu button and choose Register Now.

 

Then reset the device by taking out the battery for 1 minute and replace it. Afterwards the device will reboot in around 1-3 minutes.

 

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New Contributor
Posts: 5
Registered: ‎12-20-2008
My Device: Not Specified

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

I clicked on 'host routing table' but it says *no entries*.

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

[ Edited ]

Hit the menu button anyway and choose Register Now. Afterwards see if you get a registration message sent to your device. Reset the device afterwards.

 

So you have an SMS plan from Tmobile?

Message Edited by jmrmb80 on 12-21-2008 04:40 PM
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New Contributor
Posts: 5
Registered: ‎12-20-2008
My Device: Not Specified

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

yeah i'm on a flext plan with t-mobile for 2 years now but only used this curve for a couple of days. 'registration message sent' appears and try to switch the phone on and off for about 3x but still no luck. did this happen to you before?
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: can receive but cannot send mms.pls help me!!!!!!!!!!!!!!

Is it a tmobile BlackBerry? Or a BlackBerry from another carrier?

 

If you don't have an IT Policy but you have an SMS plan it should be working.

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