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BlackBerry® Curve™

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New Contributor
179fasteddy69
Posts: 3
Registered: ‎12-16-2012
My Device: blackberry curve 9320

cant connect to internet

tried connecting to the internet on blackberry curve,I have gone through the set up procedure and it shows that wifi is on,but it says not connected.I can make and accept calls,and same with txt messages.can anyone help me please?

Super Contributor
darocker077
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray

Re: cant connect to internet

are you trying to connect through WiFi or mobile DATA??? and do you have the BB service?? 

.RoCkInG dUdE.
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New Contributor
179fasteddy69
Posts: 3
Registered: ‎12-16-2012
My Device: blackberry curve 9320

Re: cant connect to internet

thru wifi and yes got BB service
Super Contributor
darocker077
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray

Re: cant connect to internet

Does the blackberry logo changes to the wifi once you're connected to the blackberry (see below).. If yes, you have internet access through wifi

 

Optional: try checking for wifi service books... how? on the phone desktop > within the search bar > type "Sevice Books".... search results shows you as "options"... select that & select service books... afterwards, search for the wifi service books

 

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.
New Contributor
179fasteddy69
Posts: 3
Registered: ‎12-16-2012
My Device: blackberry curve 9320

Re: cant connect to internet

no joy yet and its bedtime, I'll have a go in the morning.thanks for help really appreciated.

Super Contributor
darocker077
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray

Re: cant connect to internet

Cheerz!! Let me know how it goes.. BTW, above image you see where the "3G" with the blackberry sign should come near wifi :smileywink:

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.