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Hi and Welcome to the Community!
The steps are in your user manual, which you can find here if you don't have one:
Other that that, if you can provide more details, perhaps we can guess better...from "cant connect" and "having trouble", there's really nothing we can deduce and therefore nothing we can recommend. If you provide the exact steps you attempt along with the exact results of each step, as well as the exact and complete content of any error messages presented, then perhaps we can have a better chance of understanding your situation.
Good luck and let us know!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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