02-16-2013 05:00 AM
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Do you have any media card on your device ? If you have then please be sure that Media Card support is enabled on your device , for that On your Homescreen Go to Options > Device > Storage > On that screen make sure that Media Card Support is Marked . Also Open your Camera function > press the menu key > Options > Scroll down and be sure that Stoage Options is set to Media Card .
In addition refer to this Knowledge Base , if your previous Media files are stored on your device memory then transfer them to your media card :
KB05478 : Transfer files between the Media card and device memory on a BlackBerry smartphone