05-28-2012 05:29 PM - last edited on 05-28-2012 10:12 PM by jakoby4204
i have a situation, i cant update my bb id on my phone (8520), i bought this phone from another user and his information is still the one that the phone is verifying. i get an error message: enter the username associated with this smartphone. I think this is also the reason why i cant receive and accept invitations when my friends add my pin for BBM. I cant even setup my email accounts, when i get to the email setup page i get this error message: your email account is already activated for enterprise use, but im not using any company email and i've done setting up my email on my old bb 9000 before. pls help me on this, i dont know what to do. I already have my BIS activated but im getting this kind of errors..you can send me an email for any support possible , here is my email account : <removed>
thanks and hope to receive a feedback with you!!!
EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines under section "Be careful."
Solved! Go to Solution.
05-28-2012 05:31 PM
Hi and Welcome to the Community!
Time to take a step back:
The seller must complete their steps first before you attempt to use anything.
05-28-2012 06:34 PM
05-28-2012 07:57 PM