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New Contributor
stefano58
Posts: 2
Registered: ‎04-29-2013
My Device: 9360
My Carrier: vodafone

coltransbase::GoToRecord: Unable to move to folder ID

Hi,

I can't synchronize the outlook agenda with 9360.

In desktop manager the data appears as "only read" but in Outlook I can modify the data.

 

Can you suggest me any solution??

 

Regards

 

Stefano

 

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: coltransbase::GoToRecord: Unable to move to folder ID

Hey stefano58,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you I have a couple questions:

 

What is the full version of the BlackBerry Desktop Software you have installed?

What is the full version of your Operating system?

What version Of Microsoft Outlook are you using?

 

 

Thank you.

-HB

 

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New Contributor
stefano58
Posts: 2
Registered: ‎04-29-2013
My Device: 9360
My Carrier: vodafone

Re: coltransbase::GoToRecord: Unable to move to folder ID

Hi HB,

BB desktop software is 7.1 2039

The Operating System is Windows 7 professional 32 bit - service pack 1

Outlook 2003 (11.8330.8341) sp3

 

Thanks

 

Stefano

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New Member
davidkurk
Posts: 1
Registered: ‎06-21-2013
My Device: Blackberry Bold 9900
My Carrier: Vodafone

Re: coltransbase::GoToRecord: Unable to move to folder ID

HI I am having same problem with following message when trying to synch

 

COLTransbase::GoToRecord: Unable to move folder ID

 

Can you help please?

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