02-27-2012 11:20 AM
I have just discovered all my contacts have gone! Any idea what's happened? can I get them back? Is it some kind of virus? And if it is how do I get rid of it? thanks
03-01-2012 01:24 PM
Hi mumsgirll
Its possible you may have an address book filter enabled. From your BlackBerry® smartphone Address Book, press the menu key and choose Filter. If any boxes appear with a check mark, remove the check mark them then press the menu key to return to your main Address Book.
Let us know if your contacts appear.
Thanks
-CptS
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03-04-2012 11:26 AM
Hi CptS
Same happened to me - suddenly all contacts are gone. I tried the filter option, but it does not work. Any other ideas?
Best regards
Zubes