Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
Contributor
mumsgirl
Posts: 16
Registered: ‎06-20-2011
My Carrier: vodaphone

contacts gone!

I have just discovered all my contacts have gone! Any idea what's happened? can I get them back? Is it some kind of virus? And if it is how do I get rid of it? thanks

Please use plain text.
BlackBerry Technical Advisor
Cpt_Sweatpants
Posts: 2,806
Registered: ‎01-27-2010

Re: contacts gone!

Hi mumsgirll

 

Its possible you may have an address book filter enabled.  From your BlackBerry® smartphone Address Book, press the menu key and choose Filter.  If any boxes appear with a check mark, remove the check mark them then press the menu key to return to your main Address Book.

 

Let us know if your contacts appear.

 

Thanks

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.
New Member
Zubes
Posts: 1
Registered: ‎03-04-2012
My Carrier: Zubes

Re: contacts gone!

Hi CptS

 

Same happened to me - suddenly all contacts are gone. I tried the filter option, but it does not work. Any other ideas?

 

Best regards

Zubes

Please use plain text.