12-11-2012 04:50 PM
is it possible to create a new blackberry i.d on a blackberry that already has a blackberry i.d set.
the blackberry i.d is blocked cos the pin was put in wrong and the recover email just doesnt seem to be working so i want to create a new blackberry i.d.
Solved! Go to Solution.
12-11-2012 05:41 PM
While it is possible to create a new BB ID and shift your BBs association over to the new BB ID, the "cost" is that you lose all of your prior AppWorld records, including purchased apps. There is no automated method to move that data to the new BB ID...it would require human intervention at RIM in order to migrate AW records to a new BB ID.
If all of that is fine, then here's what you do:
When you finish the WIPE, the BB should reboot...as it comes up, you should be prompted for BB ID...at which time you use the "create new" selection.
the recover email just doesnt seem to be working
I have seen reports of that recovery email taking up to 2 hours to come through (due I think to backlog related to the BBM 7 release). Also, you must have access to that email account from OTHER THAN your BB...webmail, PC/Outlook, something; for security reasons, the password reset email is not delivered to the BB, no matter what email account is used.
Good luck and let us know!