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BlackBerry® Curve™

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New Contributor
Besty15
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520

curve 8520

i have a blackberry curve 8520. the unlock button on the top. the mute part which is used to unlock my blackberry is falling apart. the rubber has broken off and i am nearly missing the whole button..... what do i do??? xx

JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Under warranty, most retailers might consider that physical damage and refuse to replace under warranty. Personally, I imagine it's just normal use. Is your device still under warranty?

 

If not, you can order a replacement and do it yourself, from cnn.cn or truesupplier.com




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New Contributor
Besty15
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520

Re: curve 8520

well its on contract and the contract doesnt end till next october. i have never dropped it or done any damage to it

JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Is it under warranty, that's the question. Less than a year old?




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Besty15
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520

Re: curve 8520

i think a week over a year old 

JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Well, that's not good. You might should have tried warranty replacement two weeks ago.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Besty15
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520

Re: curve 8520

wasnt broken then :/

JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Ok. Sorry. You ought to try anyway.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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New Contributor
Besty15
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520

Re: curve 8520

Try what?