11-16-2012 05:41 PM
ive had a curve 9320 for around a month and it wont turn on. it started using battery really fast and now when i plug the charger in it doesnt charge, i get a pic of a battery with a cross on. i tried my sisters battery + charger, we have the same phones it still doesnt turn on.
11-17-2012 04:55 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!