BlackBerry® Curve™

[mrscapermom]

just exchanged my phone and now I can't connect to my wi-fi , never had any problems before, It just keeps saying not connected, I tried putting all info in manually but still won't connect. Please help

[peppinoibra]

with your pc can not connect normally? try resetting the modem, if not funzaiona still try to restore the cell

[JSanders Resident Expert]

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mrscapermom wrote:

just exchanged my phone and now I can't connect to my wi-fi , never had any problems before, It just keeps saying not connected, I tried putting all info in manually but still won't connect. Please help

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Try resetting your WiFi router (remove the internet cable in, and the power cable from the router for a minute, replace and allow the router to reboot).

Now, try the WiFi connection again.

[mrscapermom]

I will try that......thanks

[cochamarco]

maybe the range of your wifi is very low , so you cannot connect through wifi

[mrscapermom]

No I don't think so < my pc and laptop are both fine....