09-10-2013 09:45 AM
I've a Curve 9360. Last night the led flash light of it went on, on its own and has been on since. it remains on even if i switch the device off. It goes off only when the battery has been removed. Though it doesnt remain bright throughout. The brightness keeps flactuating. Can anyone please help me with this.
09-10-2013 11:44 AM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Of course, if this is a hardware problem, then no amount of internet-distance diagnostics nor OS/software level fixes will be of any use.
Good luck and let us know!