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BlackBerry® Curve™

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New Contributor
johan91
Posts: 5
Registered: ‎01-08-2013
My Device: curve
My Carrier: mobistar

curve

i have a orange sun on top of my screen and i cant get it off, what is this??

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Hall of Famer II
sdgardne
Posts: 47,176
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: curve

Hello,

 

Please verify which of these it is:

 

BBIcons.jpg

 

 


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New Contributor
johan91
Posts: 5
Registered: ‎01-08-2013
My Device: curve
My Carrier: mobistar

Re: curve

sorry it is not in the list.   

 

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Hall of Famer II
sdgardne
Posts: 47,176
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: curve

Then please provide more information -- more description perhaps (the "orange sun" you described did sound like one in that image, but it seems it is not). A screen cap posted can often be quite useful to helping us understand your situation.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
johan91
Posts: 5
Registered: ‎01-08-2013
My Device: curve
My Carrier: mobistar

Re: curve

hallo

 

how do i get a screen cap?

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,176
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: curve

If you have the ScreenMuncher app, that can do it. Otherwise:

  • KB18982 How to take a screen shot of the BlackBerry smartphone using the "loader.exe" tool

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.