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BlackBerry® Curve™

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helenfox
Posts: 3
Registered: ‎02-23-2013
My Device: blackberry9320 curve

delivery report

I've got a blackberry curve 9320,,I don't get any delivery reports when I send a sms txt message even though I ticked the relevant box to get them ,,can someone please tel me how I can get them ,,,thank you in advance
Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: delivery report

Hi helenfox,

Welcome to the support community!
Can you please verify that you have selected all the settings outlined in the following KB article? "BlackBerry smartphone is not receiving the delivery report indicator when sending SMS messages" KB20390

If this is the case, I would recommend contacting your mobile network provider to verify the feature is enabled. For more information, please see the Additional Information field of the above article.

Let me know if that helps.


-FS


 


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