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Contributor
CastroBevans
Posts: 14
Registered: ‎01-11-2013
My Device: Blackberry Bold 9000

do you need password to reload os

do you really need password because i am trying to reload os with apploader but it asks for password and i dont kjow it
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JSanders
Posts: 85,640
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: do you need password to reload os

If you've connected your password locked BlackBerry to the PC, the desktop should ask you enter a password in Desktop Manager, but not to just install an OS alone.

 

 




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Contributor
CastroBevans
Posts: 14
Registered: ‎01-11-2013
My Device: Blackberry Bold 9000

Re: do you need password to reload os

yea but i cant remember password i think i change it but hen i went to changbback something i did and then the phone wont boot but screen only shows battey icon with blue lightening going throuh it
Please use plain text.
JSanders
Posts: 85,640
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: do you need password to reload os


CastroBevans wrote:
phone wont boot but screen only shows battey icon with blue lightening going throuh it

That 's a different issue. Your battery is dead and the internal battery is dead.

 

Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.