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BlackBerry® Curve™

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New Contributor
daveww
Posts: 5
Registered: ‎10-29-2012
My Device: curve9380

download speed

my downloads are so slow it errors

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: download speed

What's your signal indicator on the 9380, GSM, GPRS, EDGE, 3G  or what?




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New Contributor
daveww
Posts: 5
Registered: ‎10-29-2012
My Device: curve9380

Re: download speed

i am on 3g running at max of 12kb/s

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: download speed

How are you measuring the download speed?

Have you contacted CellC? They control your data speed, not the BlackBerry device.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
daveww
Posts: 5
Registered: ‎10-29-2012
My Device: curve9380

Re: download speed

the download speed is shown on actual download, is there a nother way to check spoke to cell c  they say i must  let them have a look at it are there any  checks i can do myself

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: download speed

Can you turn on and off your mobile network and reconnect to your 3G service and check the speed?

 

Also, try this app.

https://appworld.blackberry.com/webstore/content/62785/




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code