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New Contributor
Posts: 7
Registered: ‎08-13-2012
My Device: CURVE 8520
My Carrier: vodacom

downloads failing

I keep on having problems with my curve 8520 everytime I try downloading something it fails I've done baterry pulls several times clearing cache like crazy And the alt l g l g thing and nothing works I hope someone can help
Posts: 92,714
Likes: 24,235
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloads failing

What is it that you are attempting to download.. an app from AppWorld? or what...

 

The 'alt + lglg does nothing but show you the device event log.

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New Contributor
Posts: 7
Registered: ‎08-13-2012
My Device: CURVE 8520
My Carrier: vodacom

Re: downloads failing

VIDEOS AND MEDIA SUCH AS MUSIC VIDEOS AND SO ON EVEN MP3 FILES WONT DOWNLOAD GOES THROUGH HALF WAY AND THEN FAILS

 

Posts: 92,714
Likes: 24,235
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloads failing

Did this work correctly and completely for you in the past?

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New Contributor
Posts: 7
Registered: ‎08-13-2012
My Device: CURVE 8520
My Carrier: vodacom

Re: downloads failing

Definately 100% same sites and everything and now just a headache

 

Posts: 92,714
Likes: 24,235
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloads failing

When you are downloading, is this over the mobile network, connected only to your carrier, or are you connected over WiFi at the time?

 

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

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Highlighted
New Contributor
Posts: 7
Registered: ‎08-13-2012
My Device: CURVE 8520
My Carrier: vodacom

Re: downloads failing

only over mobile network not wi fi status connection says mobile network so everything ssems to be fine as normal

Posts: 92,714
Likes: 24,235
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloads failing

I would suggest that you attempt this while connected to a WiFi router.

>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 7
Registered: ‎08-13-2012
My Device: CURVE 8520
My Carrier: vodacom

Re: downloads failing

thank you  but i dont alwys have access to wi fi although i know its much faster but as i say i dont always have access thats my whole dillema

Posts: 92,714
Likes: 24,235
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: downloads failing

When you are not connected to WiFi, what does your signal indicator say.. GSM, EDGE, or what?

>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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