01-08-2014 12:59 PM
Now, I don't receive and can't send e-mails by my BB 9300. All the other facilities are ok. Going to "Email accounts" I have the message "Your device had a problem connecting to the server".
Please, let me know an idea as to solve the problem.
Thanks a lot
01-09-2014 10:11 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.