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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎04-21-2013
My Device: blackberry curve 8520

e-mail notification

please kindly help ,i cant receive email on my phone 8520 curve. i did  security wipe to re-organise my phone and freshing it up to knew but after this,notice my email can set-up but will not receive mail......i use yahoo.com,hotmail and gmail account.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: e-mail notification

Hello bintinaye2013

 

Welcome to BlackBerry Support Forums

 

As you recently wiped your device so please try  those steps in the same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Delete and Resend your Service Book

  • KB05000 : Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

Try it and see if that helps.

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